WE BELIEVE IN SATISFACTION FROM EACH ONE OF OUR ATHLETES
- If athlete demonstrate that the coaches did not provide the promised services including day-to-day training, recovery advisement, race execution recommendations, fueling strategies,… we commit to a full 100% refund.
- We reserve the right to terminate an athlete-coach relationship before the end of the coaching commitment and to refund the athlete up to 50% of the remaining training fee if an athlete is
– consistently not performing the recommended training,
– demonstrating any harmful, threatening, abusive, or similarly inappropriate behavior.
In the event of a season-ending injury, we can work with you through it OR give you 100% credit of the remaining coaching commitment.